Frequently Asked Questions

Everything you need to know about your Humtto shopping experience.

How do I determine my correct shoe size for Humtto footwear?

We recommend referring to our specific Size Guide available on each product page. Since Humtto designs are built for outdoor performance, we suggest measuring your foot in centimeters and matching it to our chart for the most accurate fit.

What is your return policy for fashion and outdoor gear?

We offer a 30-day return policy for all unworn items in their original packaging. Simply visit our returns portal to initiate a request and receive your prepaid shipping label.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your package's journey.

Are Humtto hiking boots waterproof?

Many of our models feature specialized waterproof membranes and treated leather. Please check the specific product description for 'Waterproof' or 'Water-Resistant' ratings to ensure they meet your trekking needs.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.

Do you offer international shipping?

Yes, we ship Humtto products worldwide. Shipping costs and delivery timelines vary by destination and will be calculated automatically at checkout.